Supply parts from the stores, sales and marketing of spare parts and sundry items including toys and clothing. Work and communicate with all parts of the business to make sure parts are ordered and supplied on time to meet the needs of the workshops and customers needs.
The role also involves supporting workshop and sales departments with service and sales leads etc. Supporting Stores Manager with stock control. The role will include gaining experience from all parts of the business including sales and marketing activities and engineering side of the business.
Works in stores with full time parts people, does some low level jobs whilst learning.
Salary levels vary widely depending on experience and on the employing organisation. Trainees can expect to earn between £12,000- 15,000
- Sell and market your products and services
- Check customer service delivery
- Give consistent service to customers
- Take action to resolve customer service problems
- Spot customer service problems
- Basic engine principles, identification of engine types and components
- Basic servicing requirements and maintenance adjustments
- Basic transmission principles, identification of engine types and components
- Identification, selection and application of handtools and equipment
- Take goods and materials into storage
- Timekeeping
- Attendance
- Self confidence
- Attention to detail
- Safety awareness
- Literacy
- Numeracy
- Computer Skills
- Business and Selling Skills
- Problem-Solving
- Work in a team / with others
- Customer Care / People Skills
There are a variety of qualifications and training courses that can help you:
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find employment
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improve your current skills
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gain promotion
An Apprenticeship and an Advanced Apprenticeship are available in Land-based Service Engineering. There are no set entry requirements for these Apprenticeships (although Advanced Apprentices who have not already achieved NVQ level 2, and do not intend to do so during the training programme, need to hold an equivalent qualification or need to have had substantial relevant occupational experience). You just need to be living in England and not taking part in full-time education.
Apprenticeships are open to all age groups (above 16yrs) whether you are just leaving school, have been working for years or are seeking to start a new career.
Further information on Apprenticeships in Land-based Service Engineering can be found on the Apprenticeship website.
Read more about all types of qualifications available in England, Northern Ireland, Scotland and Wales
Know what course you want? Search for a training course with Lantra's CourseFinder
It is important to:
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be willing to keep up to date with changing technology
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be interested in agriculture/horticulture
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enjoy working outdoors/ landbase sector ie farming.
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have good communication and people skills
There are currently more than 3350 businesses in the industry in the UK. Much of the work is based in rural areas, but there are also many opportunities in towns and cities, especially for those technicians specialising in groundcare and garden machinery.
Many people enter this career through the national apprenticeship or an industry apprenticeship with a local dealer manufacturer. Entry requirements vary, but most employers expect four GCSEs (A-C) or equivalent, including English, maths and science or technology along with ICT skills.
Once a trainee has completed their training or are suitably experienced they will become a qualified Parts/Stores Person.
For further information on careers in the sector you can contact the Lantra Connect Service:
Tel: 02476 69 69 96 or e-mail landbasedengineering@lantra.co.uk
You can also find additional information from the following organisations and publications:
Industry Information
Publications:
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A World of Opportunity (Careertrack)