The Operations Team is responsible for processing learner applications.
All applications are verified by the team prior to registration, with either a certificate or skills card produced and dispatched to the training provider.
Learners can order replacements from the Operations Team.
The Quality team is responsible for new training provider approval, annual training provider audits and distance monitoring.
The team works closely with external and internal verifiers to ensure the highest standards are maintained.
NHSS & Highways Maintenance Team
The NHSS & Highways Maintenance team works closely with the National Highways Sector Schemes Committees who implement industry standards and develop training materials.
In conjunction with these committees, they amend and update materials for training providers.
They are committed to maintaining high standards of training and assessment materials and ensuring they meet industry requirements.
They also employ a dedicated account manager who visits all training providers annually to make sure they have all the support and information required.